![]() ![]() All I wanted was a nice shirt to gift my mother on her birthday and in exchange I got an immense waste of time and attempted gaslighting from Customer Service. Their Customer Service also initially refused to accept my bank statement as proof of being charged without a refund, which is illegal. Who knows how many customers they've done this to, but I'm surely not the first and definitely will not be the last. The money I paid them is, to this day, not back in my account and nowhere to be seen. ![]() They promised a refund that was never delivered and Customer Service kept parroting back the same responses regarding a pre-authorization, and that they allegedly did not charge me, which they clearly did. However, what I needed was a confirmation for my refund, not for the canceled order within itself. If you need to send us this information, we kindly ask. They did not care for the proof that I sent (in the form of a bank statement reflecting the money they essentially took from my account without returning it) and merely e-mailed me screenshots showing that they indeed did cancel my order. Personal information (such as telephone number, address, password, order number, bank account details). This was clearly not true for my case, since I had been charged, without receiving a product and no sign of having received my refund or it being processed. They mentioned that payments are "pre-authorized" by Zara and they are only "confirmed" or actually charged when the shipment is sent. I contacted customer service a second time, on this occasion via the Zara Care Twitter Account (I don't know who runs this but please avoid it, it's as good as receiving no customer service and they start to ignore your case when they cannot solve it instead of escalating to the appropriate department). Customer Service indicated that I would have my money returned to me within 14 business days, and lo and behold, the 14 business days came along with no refund. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.This was on May 27th of this year and I contacted them to see when I would be able to get my money back. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Zara contact us free#GetHuman builds free tools and shares information amongst customers of companies like Zara. In short, the two companies are not related. And you can click here if you want to compare all the contact information we've gathered for Zara. ![]() If you think this information is inaccurate or know of other ways to contact Zara please let us know so we can share with other customers. Besides calling, the next favorite option for customers looking for help is via for Customer Service. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. While 21 is Zara's best toll-free number, there are 3 total ways to get in touch with them. Please keep sharing your experiences so we can continue to improve this free resource. Zara contact us software#We use intelligent software that helps us. We require contact information to ensure our reviewers are real. It's not always clear what is the best way to talk to Zara representatives, so we started compiling this information built from suggestions from the customer community. 3,982,489 reviews on ConsumerAffairs are verified. Rather than trying to call Zara first, consider describing your issue first from that we may be able to recommend an optimal way to contact them via email or phone or web. Common problems addressed by the customer care unit that answers calls to 21 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. This phone number is Zara's Best Phone Number because 11,664 customers like you used this contact information over the last 18 months and gave us feedback. This is Zara's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Zara agent. Started in 1975 in Spain, ZARA today is an internationally known fashion retailer represented in over 61 countries around the world. ![]() he asked me to call and make sure that the package was received by your company. Zara's Best Toll-Free/800 Customer Phone Number For any possible query please visit our CONTACT section at. ![]()
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